iDrifta

What is an iDrifta?

The iDrifta is a plug and play mobile DVB-H receiver for Apple iOS devices which enables subscribers to watch television on the go. The iDrifta dongle is completely portable and light-weight with a signal receiver that receives the DVB-H digital signal in DVB-H coverage areas.

What does the device come with when you purchase it?

The device package consists of:

  • iDrifta dongle
  • Micro USB cable – (Micro-A Male to Standard Type A Male, white in colour)
  • Quick guide

In which countries will the iDrifta be available?

The iDrifta will be launched in South Africa first. Should the device launch in other countries, we will announce in due course.

What are the features of the device?

Supports DVB-H Mobile TV signal reception
Enables a customer to watch Mobile TV on iOS devices:
iPod touch 4th generation
iPhone 4 and iPhone 4S
iPad 1
iPad 2
3rd generation iPad
Compatible with the DVB-H mobile TV standard
Provides 24 hour DVB-H TV Guide information
Has a signal strength indicator on the app as well as the device
Small, light-weight and ultra-portable

What bouquets will be available with the iDrifta?

The same great channels in the genres of sport, music, news, cartoons and general entertainment are available across all DStv Mobile capable devices within a specific country.
South African Bouquets

 

  • e.mobile – Free
  • DStv Mobile Monthly: R49
  • DStv Mobile for Premium subscribers – The first subscription is at no cost to DStv Premium subscribers. Thereafter, a maximum of three (3) additional subscriptions can be purchased at R49.00 per month.The DStv Mobile Decoder will be available for purchase from DStv branches, agencies, selected retailers and via www.dstvmobile.com.

How will DStv Mobile know if I am a Premium subscriber and qualify for subscription at no extra cost?

You will need to contact the MultiChoice call centre, visit the closest MultiChoice branch in your area. When we activate your device, we will validate your DStv subscription as a Premium subscription and link it with your DStv Mobile subscription so that you do not have to pay for your DStv Mobile subscription. Please note that a Premium subscriber is only entitled to one subscription at no extra cost via the Drifta; any additional subscriptions to the DStv Mobile option will be billed the applicable subscription cost. If you subscribed to DStv Mobile through your DStv Premium subscription you will get the extra channel M-Net Mobile on your DStv Mobile device.

What do I need to do to ensure that my iDrifta is working efficiently?

  • Ensure that you activate your iDrifta through Online Activations on the DStv Mobile Website or through MultiChoice customer care
  • Ensure that your device is fully charged
  • Ensure that your device is powered ON
  • Subscribe to one of the available bouquets and view

I plugged the iDrifta into my iPod/iPhone/iPad and nothing happens; what must I do?

Please check that the device is fully charged. The iDrifta must have some battery life to allow it to be detected by an iOS device; if the battery is completely flat; the iDrifta will not detected by the iOS device.

Can my iDrifta charge my iOS device?

The iDrifta cannot charge your iOS device.

Can my iOS device charge my iDrifta?

Your iOS device cannot charge your iDrifta; however once the iDrifta has run out of power; it will use the iOS device power to continue to play the TV.

Does the iDrifta work with an iPhone 5?

Yes it does, however to use the iDrifta with an iPhone 5 you will need a 30 pin to Lightning adaptor.

What is the battery life of the iDrifta?

The battery life of the iDrifta is 3 hours.

What is the battery charge time of the iDrifta?

The charge time for the iDrifta varies; approximately 1hour 30 minutes when charged using a wall charger (direct electricity) and approximately 4 hours when charged using a computer USB port.

My Airplay function does not work; why is this?

Due to content rights, Airplay is not allowed when using the iDrifta.
If a user selects the Airplay icon and then an Airplay device (Apple TV), while the mobile TV app is playing, the message below will be displayed and the app will automatically close.

Screenshot 1

You must then restart the application. If you STILL see the same error upon restart, then you must manually deselect the Airplay device from the MAIN iOS device player controls.
To do this; you must do the following:
Double click the home button on the iOS device, scroll left twice to display the Apple TV icon (screenshot 1)
Then select the iOS device, in this case iPhone.
Restart the Decoder app, and the channel will begin playing.

When I use my iPhone/iPad/iPod, I get an error that says “This version of the application is no longer supported. The latest version is available for download from the App Store.”

You will need to upgrade your version of iOS to the latest version from the App Store.

I am not subscribed to any of the MultiChoice products, can I purchase the iDrifta only?

Yes, no existing MultiChoice account is required to purchase the iDrifta.

What happens if my DStv account has been disconnected?

This is a monthly subscription service that runs from the date that you pay and activate the account and therefore expires when a month from the date of activation is over. There is no grace period for the DStv Mobile service if the account has not been paid, therefore the service will be disconnected immediately.

What about when I want to reactivate after making a late payment, will I be charged a reconnection fee?

No; this is a monthly subscription service and therefore expires once the period is over; there are no fees for reactivation of subscriptions.

Are there any reconnection fees if my service has been disconnected?

If you cancel/do not pay for your DStv Mobile service and want to resubscribe at a later stage, you will not be charged any reconnection fees.

How much does the iDrifta subscription cost?

If you are currently a DStv premium subscriber, the service will be provided to you at no extra subscription cost provided you have no other DStv Mobile device that you have linked to your premium account. All other subscribers will be billed R49.00 per month.

Where can I purchase the iDrifta device?

You can purchase the device from any MultiChoice service centres, select retailers and online stores

  • MultiChoice Service Centres:
  • MultiChoice Randburg service Centre (011) 289 2222
  • MultiChoice Durban Centre (031)710 – 2222
  • MultiChoice Cape Town Centre (021)508 – 2222
  • MultiChoice Pretoria Centre (012) 422 2222
  • MultiChoice Port Elizabeth (041) 395 2222MultiChoice Bloemfontein (051) 503 2222

Apple Accessories Stockists:

  • Apple Stores
  • Kalahari.net
  • Digital Planet
  • Simplicity Online

For more information on retailers, visit the DStv Mobile website.

How much does the iDrifta cost?

In South Africa, the recommended retail price of an iDrifta is R499.00.

Does the iDrifta work with an iPhone 5?

Yes it does, however to use the iDrifta with an iPhone 5 you will need a Apple certified 30 pin to Lightning adaptor.

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